Why RestoreUnited


Impressive ROI & Savings by Switching to RestoreUnited Case Study: Impact Disaster Services

Impact Disaster Services (IDS), a restoration company located in York, PA faced the ongoing challenge of administrative costs and cumbersome software that created extensive paperwork. This meant that more time was spent on administrative tasks, and employees working in the field found it challenging to juggle the multiple levels of paperwork involved in the process.

In response, IDS invested in RestoreUnited’s software to help streamline the administrative aspect of their business. This enhanced efficiency, increased productivity, and led to a cost savings that were at least five times what the company was paying for the program.

Prior to RestoreUnited, IDS staff was accustomed to using multiple apps and programs to access information, so finding everything in one software really simplified the processes.

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40% Savings in Labor Costs

50% Savings in Software Costs

30% Increase in Sales

The Challenge Eliminate wasted time using multiple apps and software.

IDS faced the same challenges as many restoration companies across the country. Tasks such as emailing, scheduling, invoicing and work orders were handled by different software, meaning that employees had to be trained on several different programs instead of one. The process also required logging in and out of several different applications.

In addition, it also created ponderous paperwork, and employees in the field had to stop their tasks in order to complete thorough documentation. It wasn’t unusual for it to take an administrative assistant six to seven hours every Monday to pull all the data that was needed for a project.

IDS has multiple locations, and a useful job tracker tool was needed to help supervisors have a single snapshot of what was going on at all job sites without having to log in and out of individual programs.

The company needed a better tool to track job progress in order to streamline invoicing and collections. Even more importantly, they wanted software that would give them more time to secure new clients and provide an even more personalized level of service to current clients.

“We were wasting time using multiple apps and software.

We needed to find one simple system, and fast.”

The Solution A Combined System with One Login

IDS converted its systems to the RestoreUnited software.

Onboarding of the project involved a simple, step-by-step process to set up the software that eliminated the need to sift through guides and watch lengthy videos. The program was implemented within hours.

The tasks that previously took an administrative assistant six to seven hours every Monday to process were now readily available at the click of a button, enabling owners to meet with each project manager and efficiently review every job.

The game-changer for the company was the mobile app for hourly employees and sub-contractors coupled with the integrated job scheduler. This tool is vital in making sure that the right amount of staff is available for the right job at the right time.

RestoreUnited Combined Software for:

Job Site Communication

Job Site Communication

Document Signing

Document Signing


Billing & Invoicing


Journals & Photography

Work Orders

Work Orders



Impressive Results and Guaranteed ROI

Bottom Line Impact for IDS

  • A 5x return on software investment & 50% savings in software costs
  • 40% savings in wasted labor and administrative cost
  • 30% increase in sales without additional employees

Administrative Savings

  • Seamless scheduling
  • 50% faster invoicing
  • 15% more efficient collections
  • Reduced management costs
  • Reduction in duplicate entries

All resulting in more and faster job completions for IDS.

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